Privacy Policy
PLEASE READ THIS PRIVACY POLICT CAREFULLY BEFORE USING OUR WEBSITE OR SERVICES.
IMPORTANT NOTICE:
This Privacy Policy describes how FourConcept Marketing LLC d/b/a SabaRX (“SabaRX,” “we,” “our,” or “us”) collects, uses, and discloses information through our website and related services. This Privacy Policy does not replace the separate HIPAA Notice of Privacy Practices provided by OpenLoop Health, which governs the use and disclosure of protected health information (“PHI”) in connection with healthcare services.
1. Company Information
FourConcept Marketing LLC d/b/a SabaRX
30 Overbrook Lane
Glen Head, NY 11545
Phone: 405-419-4900
Email: support@SabaRX.com
Website: SabaRX.com
2. Information We Collect
We may collect the following categories of information:
Personal Information
- Name
- Email address
- Phone number
- Billing and shipping information
- Date of birth
- Account login credentials
- Communications and customer support inquiries
Health and Wellness Information
When you participate in telehealth services, wellness assessments, prescription programs, or
related services, certain health-related information may be collected through our platform and
transmitted to licensed healthcare providers.
Device and Usage Information
We may automatically collect:
- IP address
- Browser type
- Device identifiers
- Website usage activity
- Cookies and tracking technologies
- Analytics data
3. Telehealth Services and Medical Providers
SabaRX is a marketing and technology platform that helps connect users with independent
licensed healthcare providers.
Medical services are provided exclusively by OpenLoop Health Care Partners, P.C. and its
affiliated licensed healthcare providers (“OpenLoop”). OpenLoop is solely responsible for:
- Medical evaluations
- Clinical decisions
- Prescriptions
- Patient treatment
- Medical record maintenance
- Compliance with applicable healthcare laws
SabaRX does not provide medical care, practice medicine, prescribe medications, or control medical decision-making.
For information regarding how medical information may be used and disclosed by healthcare providers, please review the applicable HIPAA Notice of Privacy Practices provided by OpenLoop.
4. Data Transmission and Technology Providers
Information submitted through the SabaRX website or related technology platforms may be collected and securely transmitted through Immuto, Inc. d/b/a Tellescope (“Tellescope”), which provides technology and communication services in connection with the telehealth platform.
Any protected health information (“PHI”), medical records, prescriptions, treatment decisions, and healthcare services are created, maintained, and controlled by OpenLoop in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act (“HIPAA”).
To the extent permitted by HIPAA and applicable law, OpenLoop may cooperate in good faith with requests reasonably necessary to facilitate an orderly transition of services, including the transfer of operational data, patient payment tokens, and legally transferable records to another authorized provider or technology platform designated by SabaRX.
5. How We Use Information
We may use collected information to:
- Provide website functionality and customer support
- Facilitate telehealth platform operations
- Process transactions and payments
- Communicate regarding services and updates
- Improve products, services, and user experience
- Conduct analytics and marketing
- Comply with legal and regulatory obligations
- Prevent fraud, misuse, or unauthorized access
6. SMS, Email, and Marketing Communications
By providing your contact information, you consent to receive communications from SabaRX and its service providers, including:
- Account notifications
- Appointment reminders
- Marketing emails
- Promotional offers
- SMS/text messages
Message and data rates may apply. Consent to marketing communications is not a condition of purchase. You may opt out at any time by following unsubscribe instructions or replying STOP to SMS messages.
7. Payment Processing
Payments may be processed through third-party payment processors. SabaRX does not store complete payment card information on its servers. Payment processors maintain their own privacy and security practices.
8. Cookies and Tracking Technologies
We may use cookies, pixels, analytics tools, and similar technologies to:
- Operate the website
- Analyze traffic and usage patterns
- Improve website performance
- Personalize content and advertising
You may modify browser settings to limit cookies; however, some website functionality may be affected.
8. Cookies and Tracking Technologies
We may use cookies, pixels, analytics tools, and similar technologies to:
- Operate the website
- Analyze traffic and usage patterns
- Improve website performance
- Personalize content and advertising
You may modify browser settings to limit cookies; however, some website functionality may be affected.
9. Sharing of Information
We may share information with:
- Licensed healthcare providers and medical groups
- Technology vendors and service providers
- Payment processors
- Shipping and fulfillment providers
- Marketing and analytics providers
- Legal and regulatory authorities when required by law
We do not sell personal information in exchange for monetary compensation.
10. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
11. State Privacy Rights
Depending on your state of residence, you may have certain rights regarding your personal information, including:
- Access rights
- Correction rights
- Deletion rights
- Opt-out rights for certain data processing activities
To exercise applicable rights, contact us at support@SabaRX.com.
12. Children’s Privacy
Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
13. Third-Party Websites
Our website may contain links to third-party websites or services. SabaRX is not responsible for the privacy practices or content of third-party websites.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of any revised Privacy Policy.
15. Contact Information
If you have questions regarding this Privacy Policy, please contact:
FourConcept Marketing LLC d/b/a SabaRX
30 Overbrook Lane
Glen Head, NY 11545
Phone: 405-419-4900
Email: support@SabaRX.com
Website: SabaRX
Disclaimer
SabaRX is not a medical provider and does not provide medical advice, diagnosis, or treatment. Healthcare services are provided exclusively by independent licensed healthcare providers affiliated with OpenLoop Health Care Partners, P.C. Prescription products, if prescribed, are dispensed by appropriately licensed pharmacies. Individual results may vary. Consult a qualified healthcare provider before beginning any weight loss, wellness, or prescription program.
Contact
For privacy-related inquiries, please reach out to our Privacy Officer at: